Shipping policy
Shipping & Delivery
We know that when you shop consciously, you also want clarity and reliability. Here’s how shipping works at Zeropolitan:
🇦🇺 Shipping within Australia
Standard Shipping
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$10.95 AUD on orders under $50
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Free on orders over $50
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Estimated delivery: 3–5 business days
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Includes tracking
Express Shipping
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Flat rate: $14.95 AUD
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Estimated delivery: 1–2 business days
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Priority processing + full tracking
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When time matters, this is your fastest and most reliable option.
🌍 International Shipping
Standard International
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$20 AUD on orders under $80
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Free on orders over $80
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Estimated delivery: 6–15 business days
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Includes basic tracking
Express International
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$29.95 AUD flat rate
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Estimated delivery: 3–6 business days
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Includes tracking and faster customs processing
🧾 Duties and Import Taxes (International Orders)
Please note: Customs duties, taxes, and any additional fees imposed by your country’s import regulations are not included in your order total. These costs are the responsibility of the customer and may be required at the time of delivery.
Zeropolitan cannot predict these charges or be held responsible for them. We recommend checking with your local customs office for more information before placing an order.
✈️ Order Processing
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All orders are shipped from Melbourne, Australia
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We process orders within 1–2 business days
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You’ll receive a tracking number once your order ships
🧡 Things to keep in mind
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During busy periods, delivery times may vary slightly
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We don’t currently offer local pickup
If you have a special request, email us at hello@zeropolitan.com

